Privacy Policy for Successor

Last updated: 31/8/2025

Playwood Project ApS (“we,” “our,” or “us”), a company registered in Denmark, develops and publishes the game Successor. We value your privacy and are committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR) and the Meta Quest Store policies.

1. Information We Collect

When you play Successor, we may collect the following types of information:

  • Gameplay Data: Progress, achievements, in-game preferences, and session data.

  • Technical Data: Device type, operating system, crash logs, performance metrics, and error reports (used to improve game stability and performance).

  • Account Data (if applicable): Oculus/Meta user ID, or platform-specific identifiers provided by Meta for authentication and entitlement verification.

  • Optional Contact Data: If you contact us (e.g., support email, bug reports), we may store your name, email address, and message.

We do not collect sensitive personal data (such as payment information, biometric data, or precise geolocation). Payment data is handled directly by Meta.

2. How We Use Collected Data

We use the collected data for the following purposes:

  • To provide, maintain, and improve the game experience.

  • To fix bugs, crashes, and technical issues.

  • To understand game performance, user engagement, and improve features.

  • To provide customer support when you contact us.

  • To comply with legal obligations and platform requirements.

We do not sell or share your personal data with third parties for advertising purposes.

3. Data Storage and Retention

  • Data is stored securely on servers within the EU/EEA or with service providers who ensure GDPR-compliant safeguards.

  • Gameplay and technical data are retained as long as necessary for the purpose of operating and improving the game.

  • Support communications are retained only as long as needed to resolve your request.

  • You can request deletion of your data at any time (see Section 5).

4. Sharing of Data

We may share data only in the following limited cases:

  • With trusted service providers who help us operate the game (e.g., crash analytics).

  • If required by law or regulatory authorities.

  • With Meta/Oculus to enable platform functionality (e.g., entitlements, cloud saves, account linking).

All third-party providers are contractually bound to comply with GDPR and process data only on our behalf.

5. User Rights (GDPR & Meta Requirements)

As a user, you have the following rights:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data collected or stored.

  • Restriction/Objection: Request restriction of processing or object to processing under certain conditions.

  • Data Portability: Receive your data in a commonly used format.

To make a request, contact us at: [Insert Privacy Email Address].
We will respond to all valid requests within 30 days in compliance with GDPR.

6. Children’s Privacy

Successor is not directed at children under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

7. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

8. International Data Transfers

If data is transferred outside the EU/EEA, we ensure it is protected by appropriate safeguards such as the EU Standard Contractual Clauses or adequacy decisions.

9. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact:

Playwood Project ApS
Birkevænget 12
3520 Farum
Email: Support@playwoodproject.com

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe your rights under GDPR have been violated.